Contact information

Contact Information – Peptide Vault AU

Effective Date: 15 August 2025

At Peptide Vault AU, we value transparency and clear communication.
For all inquiries related to orders, product information, or policy clarification, please contact us through the following channel:

Email: orders@peptidevaultau.com

Our support team operates Monday to Friday, 9:00 AM – 6:00 PM (AEST).
We aim to respond to all customer inquiries within 24–48 hours during business days.

Please note:

We do not provide phone or live chat support.
All correspondence must be initiated via email to ensure proper record-keeping and verification.
Order updates and tracking information are automatically sent to the email used at checkout.
For payment verification or order amendments, you must include your order number in all communications.